Delivery and Product Returns

DELIVERY

All orders are dispatched in-house within 1-2 business days. In peak periods, this may be extended.

Items on pre-order will specify dispatch date within individual item description.

Domestic Shipping

All orders within Australia are shipped with complimentary shipping through Australia Post (2-8 business days).

Express shipping: $10AUD (1-3 business days)

International Shipping

New Zealand

All orders to New Zealand are shipped with Australia Post or DHL. Orders over $350AUD receive complimentary standard shipping (6-16 business days). Orders under $350AUD incur a flat rate fee of $10AUD.

Express shipping DHL: $20AUD (3-8 business days)

Worldwide

All international orders are shipped with Australia Post or DHL. Orders over $350AUD receive complimentary standard shipping (6-16 business days). Orders under $350AUD incur a flat rate fee of $20AUD.

Express shipping DHL: $30AUD (3-8 business days)

RETURNS

Affaires accept returns within 14 days of receipt of goods, granted your bag has been unused and remains in original condition with internal packaging intact. Please contact us info@affaires.com.au to process your Returns Request.

We are unable to cover your return postage fees.

We recommend using a trackable service as we are unable to refund lost returns.