Delivery and Product Returns
DELIVERY
All orders are dispatched in-house within 1-2 business days. In peak periods, this may be extended slightly.
Items on pre-order will specify dispatch date within individual item description.
Domestic Shipping
All orders within Australia are shipped with complimentary shipping through Australia Post (2-8 business days).
Express shipping: $10 (1-3 business days)
International Shipping
New Zealand
All orders to New Zealand are shipped with complimentary shipping through Australia Post (3-8 business days).
Express shipping: $10 (1-4 business days).
Rest Of World
All international orders are shipped through DHL and Australia Post.
Standard shipping - Australia Post: $20 (6-16 business days).
Express shipping - DHL: $30 (3-8 business days)
RETURNS
Affaires accept returns within 14 days of receipt of goods, granted your bag has been unused and remains in original condition with internal packaging intact. Please contact us info@affaires.com.au to process your Returns Request.
We are unable to cover your return postage fees.
We recommend using a trackable service as we are unable to refund lost returns.